Privacy Policy
Last updated: July 2026 · Noor Mahal Collections
Your privacy matters to us. This policy explains what information we collect when you shop with Noor Mahal Collections, how we use it, and the choices you have.
1. Information we collect
- Order & contact details: name, email, phone number, shipping/billing address.
- Account details: if you create an account, your email and an encrypted (hashed) password.
- Order history: the products you buy, your reviews, and communication with our team.
- Technical data: basic device/browser information needed to run the store securely.
We do not store card numbers or full payment credentials on our servers.
2. How we use your information
- To process, deliver and support your orders.
- To manage your account and show your order history.
- To respond to enquiries and returns/refund requests.
- To send updates or offers only if you opt in to our newsletter (you can unsubscribe anytime).
3. Sharing
We share information only with the partners needed to fulfil your order — such as delivery/courier services and payment providers — and only to the extent required. We never sell your personal data.
4. Security
Passwords are stored using one-way encryption (hashing). We apply reasonable technical measures, including security headers and access controls, to protect your data. No method of transmission is 100% secure, but we work to safeguard your information.
5. Your rights
- Access, correct or delete your personal information.
- Opt out of marketing communications at any time.
- Request a copy of the data we hold about you.
6. Cookies
We use essential cookies to keep you signed in and to remember your cart. We do not use them to track you across other websites.
Questions about your privacy? Contact us.